INDIAN RAILWAY QUESTION BANK – COMMERCIAL ON CLAIM

INDIAN RAILWAY QUESTION BANK – COMMERCIAL

CLAIM – PART I

 

1. What is the process to be adopted or settlement of excessive worth claims?
2. What are the tasks of railways as frequent carriers?
3. What is the process adopted for settlement of claims for compensation for loss of life or damage in case of accidents/untoward incidents?
4. What are the varied steps taken by railways to forestall claims arising out of loss/injury/destruction/deterioration/non-supply of products?
5. Write intimately the process adopted for disposal of
a) Excess unconnected items. b) Unconnected wagons/parcels.
6. Write brief notes on Open Delivery and Assessment Delivery?
7. Write brief notes on any three of the next:
a) Wagon Demand Registration Fee.
b) Exemption from fee of WDRF.
c) Refund of WDRF.
d) Premier Registration Scheme.
8. Write brief notes on
a) Weight solely system b)Credit Notes
9. What is the process for granting supply of Goods within the absence of Railway Receipt and Invoice? What is perishable deposit?
10. Differentiate rebooking and diversion?
11. What is the process for indenting of printed card tickets? What is recalled indent?
12. What are the final guidelines for reserving of bags? What is the utmost permissible restrict for carrying baggage with passengers in numerous lessons?
13. What is supposed by Rationalization of Parcel Traffic? How does it assist Railways in minimizing claims?
14. What are the varied scales below which parcels are charged? What is PCEV cost and the way do you calculate PCEV expenses for bikes?
15 .What is the premise for categorization of stations for the aim of offering passenger facilities? What are the classifications of passenger facilities?
16. What is irregular journey? What is the penalty levied on a passenger detected travelling with out ticket?
17. What is supposed by Station Outstanding? What are the steps taken to attenuate excellent?
18. Write brief notes on any two:
a) ZRUCC b) DRUCC c) Station Consultative Committee.
19. Enumerate the refund guidelines below the next circumstances:
a) Abnormal circumstances b) Failure of Air Conditioning Equipment
c) Loss of Tickets.
20. Write brief notes on the next
a) Tatkal Scheme b) Ticket Deposit Receipt.
21. Write Short Notes on the next:
a) RCT b) RRT c) Claims Website
21. Write Short Notes on the next
a) Single File System
c) Method to look at Boards and MRs references
22. What are the incentives and Awards Scheme accessible on S.C. Railway for implementation of Hindi?
23. What are the constitutional provision concerning use of Official Language Policy?

  Commercial CLAIM – PART II

Objective Type Questions: Fill within the blanks.

1. RCF stands for _________________________.
2. FOIS stands for ___________________________________.
3. IVRS stands for ____________________________________.
4. POET stands for ____________________________________
5. COIS stands for _____________________________________.
6. CONCERT stands for __________________________________.
7. RDSO stands for ______________________________________.
8. CRIS stands for ______________________________________.
9. IRCTC stands for _______________________________________.
10. RITES stand for ____________________________________.
11. IRCON stands for ___________________________________________.
12. IRFC stands for ____________________________________________.
13. NTES stands for ___________________________________________.
14. TIELS stands for ____________________________________________.
15. Commercial Manual Vol.I offers with___________.
16. Commercial Manual Vol. II offers with _____________________.
17. Goods Tariff Part I Vol I comprises guidelines concerning _____________ of products.
18. Goods Tariff Part I Vol II comprises guidelines concerning _____________ of products.
19. Goods Tariff Part II comprises _____________ of products.
20. Coaching Tariff half I comprises guidelines concerning ____________.
21. Coaching Tariff half II comprises guidelines concerning ____________.
22. Coaching Tariff half III comprises guidelines concerning ____________.
23. TRC stands for ____________________________________________
24. TMS stands for ___________________________________________
25. Bans are imposed by _________________________.
26. Restrictions are imposed by _____________________.
27. Wagon demand can’t be accepted when _______________ are in pressure.
28. Forwarding observe must be preserved for a minimal interval of _____________.
29. Preferential site visitors order is ruled by Section ___ of the railway act.
30. Excepting on ___________ days allotment of wagons must be executed as per precedence.
31. PT Order is legitimate a interval of ______________________.
32. PTO is revealed by _______________________.
33. Allotment of wagons as per oldest date of registration is completed on ______________.
34. The variety of priorities in PT Order is _______________.
35. For dispose unconnected or undelivered items y public public sale directions from _______________ is required.
36. In case of stated to comprise RR, extra packages are delivered on _____________________________ and _______________________.
37. WT is licensed by ____________________.
38. BCX customary rake consists ____________ wagons
39. Change of commodity is permitted by the DCM if the commodity is __________________.
40. In case of misdeclaration, the minimal penalty per quintal is ___________.
41. If PCEV expenses are usually not paid Railways legal responsibility per sheep/goat is _______.
42. MDG stands for ____________________________________________
43. SWA stands for ______________________________________________
44. SLO stands for _____________________________________________
45. VDS stands for _____________________________________________
46. JSR stands for __________________________________________
47. MPA stands for ________________________________________
48. Delivery in need of vacation spot known as _______________________.
49. Diversion price per wagon is Rs. ____________________.
50. When consignments are diverted freight excellent could be cleared by way of _______________________.
51. Rebooking of perishables is ___________________.
52. When consignments are rebooked freight excellent could be cleared by way of ______________.
53. RR is issued on the door step of consignor in _______________ companies.
54. Demurrage cost is levied on per__________ & _____________basis.
55. Normal Goods shed working hours are from _______ to ________..
56. DDM/DDPC is addressed to ______________________.
57. Damage and Deficiency message is issued with in __________ hours of opening of the wagon.
58. Joint survey report is ready in ____________ copies.
59. Joint survey report is submitted to _________________.
60. Wharfage expenses on Goods are on per __________________ foundation.
61. Wharfage expenses on Parcels are on per _____ & _________basis.
62. Wax seals shouldn’t be used on wagons loaded with __________.
63. The object of riveting a wagon is to ________________.
64. Maximum variety of rivets that may be offered on every door is _____.
65. Rivets are bent at _____________ angles
66. Minimum PCEV cost for common commodities is __________.
67. WDRF for a Four wheeler BG wagon is _______________.
68. WDRF is refunded when the demand is cancelled after _________ days.
69. Private marking is completed by _____________.
70. Sale notices are served below part __________ and __________.
71. Permission of DCM is required to rebook _________________________.
72. In case of wagon load common items the load for cost is rounded off to ______
73. If PCEV just isn’t paid the Railway legal responsibility per Bull is _____________.
74. If PCEV just isn’t paid the Railway legal responsibility per Elephant is _____________.
75. If PCE If PCEV just isn’t paid the Railway legal responsibility per Dog is ______.
76. If PCEV just isn’t paid the Railway legal responsibility per Horse is _____________.
77. When packages are brief, extra or exchanged _______ is issued.
78. Section ________ of the Railway Act is linked with the Sidings.
79. The extent of financial legal responsibility for loss/injury of products is prescribed in part ________ of Railway Act.
80. In case of undelivered common items sale notices are served after _______ days.
81. Error sheets are ready in Accounts Office and despatched to station in _______ foils.
82. Error sheets obtain from Accounts workplace must be accounted on ________ aspect of the steadiness sheet.
83. In case of consignments that are diverted enroute excellent freight at authentic vacation spot is cleared by ____________.
84. SMs are approved to grant refund of overcharges of freight on the time of supply in case of _____________.
85. Wharfage remission orders are accounted on the ____________ aspect of the steadiness sheet.
86. Wharfage accrued is accounted on the _____ aspect of the steadiness sheet.
87. Exgratia fee to passengers in case of straightforward accidents is Rs. ______.
88. Exgratia fee to passengers in case of grievous accidents is Rs. ____
89. Exgratia payable in case of loss of life of a passenger is Rs. ______
90. Compensation payable in case of loss of life of a passenger is Rs. ____
91. Compensation payable to passenger in case of everlasting incapacity is Rs __
92. Maximum compensation payable in case of any grievous accidents is _________
93. Admitted debits must be instantly paid if the quantity is upto _____.
94. Demurrage expenses accrued is accounted on the __________ aspect of the steadiness sheet.

95. Short Accountal and Short Remittances upto Rs.100/- must be cleared by way of __________________.
96. SMs are usually not approved to grant refund of overcharges on the time of supply in respect of ____________ or __________________.
97. At the top of the day, the SM will remit station earnings by way of _____________
98. Prior Finance concurrence is required for waiver of DC/WC cost, when the demurrage

Commercial CLAIM – PART III

Multiple Choice Questions:

1 Head of pubic relations division at Zonal stage is
( ) (a) CPRO (b) CCM (c) COM (d) Sr.DCM
2 Functions of the Commercial Department are
( ) (a) Sale of transport (b) Development of site visitors (c) Maintaining public relations (d) all.
3 Head of public complaints at Zonal railway is
( ) (a) Sr.DOM (b) AGM (c) DRM (d) COM
4 Head of Public complaints at Divisional stage is
( ) (a) Sr.DCM (b) ADRM (c) Sr.DOM (d) DRM
5 DDM must be issued inside _____ hours from the time of opening of the wagon.
( ) (a). 3 (b). 4 (c). 5 (d). 6
6 J.S.R. is submitted to
( ) (a). CCM (b). CCO (c). DCM (d). ACM
7 SM is empowered to ship the consignments on indemnity bond as much as a most of
( ) (a). Rs.50,000 (b).Rs.One lakh (c).Rs.2 lakhs (d). Rs.80,000
8 Sale discover must be served below sections
( ) (a).83,84 (b). 64,66 (c). 89,90 (d). none
9 ________ consignments are usually not delivered on indemnity bond.
( ) (a) Self (b) Perishables (c)To pay consignments (d) None
10 Time restrict for claiming refund on perishable deposit is ______ months from the date of supply
( ) (a) 3 (b) 4 (c) 6 (d) 7
11. When bill just isn’t accessible, for supply of common items on indemnity bond, permission is required from
( ) (a) SM (b) CPO (c) DCM (d) FA & CAO
12. Gate move is ready in __________ foils
( ) (a) two (b) three (c) 4 (d) none
13. Duplicate RR is
( ) (a)could be issued (b)Cant be issued (c) Is permitted by CCM
(d)None
14. DDPC is issued
( ) (a) Within 6 hours (b) On the day of unloading (c) Within 24 hours (d)Within 48 hours.
15. General Indemnity bond is legitimate for
( ) (a) 1 12 months (b) 6 months (c) Three years (d) 7 days
16. Packages could stay unconnected for need of
( ) (a) Private or Railway marking (b) Illegible marking
(c)Markings are pale and unreadable (d) All of those
17. Monetary restrict of CCM to waive demurrage cost is
( ) (a) Rs. 25,000/- (b) Rs. 50,000/- c) Rs. 1 lakh (d) Unlimited
18. Monetary restrict of GM to waive demurrage cost is
( ) (a) Rs. 25,000/- (b) Rs. 50,000/- c) Rs. 1 lakh (d) Unlimited
19. Pre-ponement of journey on reserved ticket is permitted
( ) (a) 6 hours earlier than departure of practice (b) 24 hours earlier than departure (c) Three days upfront d) None of those
20. Postponement of journey on reserved ticket is permitted
( ) (a) 6 hours earlier than departure of practice (b) 24 hours earlier than departure (c) Three days upfront (d) None of those
21. General Responsibility of the Railways is outlined in Section ____ of the
Railways Act.
( ) (a) Section 93 (b) Section 94 (c) Section 95 (d) Section 96.
22. Section of the Railways Act which offers with Defective Packing Condition.
( ) (a) Section 96 (b) Section 97 (c) Section 98 (d) Section 99.
23. Monetary Liability of Railways is outlined in Section ___ of the Railways Act.
( )(a) Section 101 (b) Section 102 (c) Section 103 (d) Section 104.
24. Responsibility of the Railways in Carriage of Live Stock is outlined in Section ____ of the Railways Act.
( ) (a) Section 101 (b) Section 102 (c) Section 103 (d) Section 104.
25. Notice of Claim for Compensation shall be given as per Section___ of the
Railways Act.
( )(a) Section 103 (b) Section 104 (c) Section 105 (d) Section 106.
26. Section of the Railways Act which offers with Burden of Proof.
( ) (a) Section 107 (b) Section 106 (c) Section 109 (d) Section 110
27. Section ___ of Railways Act, 1989 offers with proper of railway administration to verify contents of sure consignments or baggage.
( )(a) Section 103 (b) Section 104 (c) Section 105 (d) Section 106.
28. Section ___ of Railways Act, 1989, offers with the particular person entitled to assert for compensation.
( ) (a) Section 107 (b) Section 106 (c) Section 109 (d) Section 110

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